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satisfaction is guaranteed on all monster beats by dr dre headphones purchased by consumers directly from our store. but if you have any question about our products, please contact us via [email protected] within the 30-day.
we accept the returns if we send the damaged beats by dr dre headphones or wrong styles and colors. please send us an email and we will give you a reply asap and tell you the solution.
and once confirm the returns,beats by dr dre, please would send you the return address.
1. pack the product in its original box. if you do not have the original box, mention this to the customer service representative in you email.
2. when we receive your return, we will send your sum to you. please allow several days for the refund to be processed.
3. or we will ship your exchanged products to your door .
note: please be sure to email us before return. failure to do so may result in your package being refused or cause delays in processing your refund.
goods ordered through this website will be delivered during normal business hours, monday to friday.
we will pack what you ordered in 5-6 hours once your send the sum of the items to us. our 100% brand new products are always including the original boxes and label. when you get the package,Dr Dre Beats outlet, please check out that the package are intact before you sign your name.
we send the packages by many different expresses including the ems,dr dre beats 2012, dhl,Authentic Dr Dre Beats, tnt and ups.
beats by dre apply free shipment promotions all the time.
