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Order Tracking

Shipping Methods: As for the shipping methods, we usually ship your order by EMS, DHL or Espeedpost.
After your order is dispatched, we will offer you the tracking number of EMS, DHL or Espeedpost, and then you could track it on the official website of them.
EMS: www.ems.com.cn/english-main.jsp
DHL: www.cn.dhl.com/en.html
Espeedpost: www.app3.hongkongpost.com/CGI/mt/enquiry.jsp or www.intmail.183.com.cn/item/itemStatusQuery.do?lan=0

Delivery Time:
Customers could get the confirmation e-mail including the order information and tracking number within 3 working days after being dispatched, the order within 7 working days for the most part, but within 12 working days at most under special circumstances. Big cities like New York, London, etc. could get the package within 3 working days after being dispatched.

The Way to Track:
We will give a tracking number and the relative website to you to check the shipment status online within 3 working days. But please allow some time for the express company to update and do uploading work, which will not affect the delivery time. Please feel free to contact our customer service if you have any questions.

Samples:
We will show the way to track the status of your order step by step in an exact way. Please feel free to contact our customer service if you still have any questions.

1 EMS

Step1: enter www.ems.com.cn/english-main.jsp.

Step2: Find the button of ems, click it and choose the first button “Online Tracking”. And then you come to this page

ems

Step3: put your tracking number that we tell you and the verification code that produces automatically, just over the blank space where you fill in the tracking

number. ems

Step4: Enter the button ems
And then you will get to know the status of your order.

2DHL

Step1: enter www.cn.dhl.com/en.html.

Step2: Find the button of dhl. Click it and choose the second button “Tracking”. And then you come to this page

dhl

Step3: put your tracking number and click dhl. And then you will get to know the status of your order.

Espeedpost

Step1: enter http://app3.hongkongpost.com/CGI/mt/enquiry.jsp. And then you come to this page

dhl

Step2: put your tracking number into cgi02.jpg and then click cgi03.jpg. And then you will get to know the status of your order.

Note:
1)intmail.183.com.cn/item/itemStatusQuery.do?lan=0 for tracking number like cgi04.jpg.
2)app3.hongkongpost.com/CGI/mt/enquiry.jsp for tracking number like cgi05.jpg.

Please feel free to contact our customer service if you still have any questions.

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